Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: Adhere to the TCF (Treating Customer fairly) principles in all that …

Job Description: Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques. Job Responsibilities: Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base | Relationship and Service …

Job Description: To manage the day-to-day regional responsibilities of Technical Fixed Lines Services (TFLS). To ensure effective coordination between business operations and functional teams within the region. Oversee the planning, delivery and support of FMC technology infrastructure. Oversee the planning, delivery and support of ICT service enabling solutions for MTN …

Job Description: To analyse, monitor, assess and communicate capability risk (product, process and system) across product and service lifecycle by providing guidance on the risks to project teams and senior management to ensure compliance with internal and regulatory standards and guidelines, and corporate standard operating procedures as they relate to …

Job Responsibilities: Provide booking services of cars in the Province. Attain information to prepare payment for service provider. Acquire information on payment of fines. Disseminate information to the relevant stakeholder e.g. newly developed policies, new act pertain transport etc. Qualification & Experience: Grade 12 with passed Commercial Subjects (Business Management, …

Job Description: To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests. Job Responsibilities: Follow up with the applicable customer to ensure that the complaint was resolved to the customer’s satisfaction Manage own development to increase own competencies Achieve …

About the job JOB PURPOSE Support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). All services are delivered against agreed service and functional standard. Responsibilities Operations Management Carry out operational tasks by following established processes. This will involve adjusting …

Job Description: To provide customers a unique experience by timeous, accurate and efficient processing of their financial transactions through excellent customer service. Job Responsibilities: Manage the Service Quality of the Branch through the Branch’s Service Quality BalancedScorecard Manage average Rand value of differences to minimise losses to the business Adhere …

Job Description: The My Old Mutual team is a dynamic division within Old Mutual Limited, which seeks to drive digital engagement with customers by being at the forefront of digital development and innovation. Old Mutual’s longstanding history and unquestionable success in the financial industry, provide a solid foundation for expansion …

Job Description: RCL FOODS is looking for a Risk Control Officer to join the Food Division. This role will be based in Benoni, Gauteng , and report to the General Manager. RCL FOODS expects the suitable incumbent to direct and coordinate all Risk Management aspects and activities and the development, …